Artificial Intelligence Advisory & Solutions
Practical AI Strategy, Custom Solutions & Managed Hosting
We help ambitious organisations cut through market noise, validate genuine AI feasibility in weeks rather than months, engineer robust custom systems, and manage production hosting with complete data security.
Selected Client Engagements
Capabilities
How We Partner With You
Focused technical leadership, rapid feasibility validation, bespoke software engineering, and managed cloud operations.
Strategic Advisory & Rapid PoCs
Identify viable, high-value AI opportunities tailored to your organisation. We conduct technical audits and deliver working Proof-of-Concept prototypes in 1–2 weeks to empirically validate feasibility before major capital commitment.
- ✓ Use case prioritisation and practical ROI assessment
- ✓ Rapid 1–2 week prototype validation and feasibility testing
- ✓ Objective architecture and vendor technology evaluations
Fractional AI Leadership
Access experienced executive technical steering without the overhead of a permanent C-suite placement. We act as your Fractional Head of AI or Lead Architect to guide strategy, evaluate vendor proposals, and govern risk.
- ✓ Executive technical steering and architectural review
- ✓ Objective vendor RFP and solution evaluation
- ✓ Mentoring and upskilling internal technical teams
Custom AI Solutions & Agents
When off-the-shelf software falls short of complex operational requirements, we design, build, and deploy bespoke intelligent systems and automated agent pipelines integrated directly with your internal systems.
- ✓ Autonomous agent workflows and task orchestration
- ✓ Secure integration with enterprise data and internal APIs
- ✓ Complete intellectual property and source code transfer
Managed Hosting & Operations
Production AI systems require consistent reliability, cost monitoring, and ongoing maintenance. We manage and operate your deployed solutions on secure cloud infrastructure backed by clear service level agreements.
- ✓ High-reliability cloud hosting and system telemetry
- ✓ Performance monitoring, model updates, and prompt upkeep
- ✓ Defined response times and operational support
Solutions & Software
Specialised Software Solutions
Alongside consulting and client delivery, PST engineers dedicated digital products to solve specialised operational and clinical challenges.
Digital Health Platform
OIT Harmony
A dedicated digital health platform developed to support Oral Immunotherapy (OIT) protocols. OIT Harmony bridges clinical treatment plans and daily patient management at home with rigorous safety controls, protocol adherence tracking, and clinical record management.
In Development
Conversation Intelligence
An automated analysis toolkit engineered to examine customer interaction records and verbatim feedback. Discovers recurring patterns, sentiment trends, and operational friction points across large conversation datasets.
- ✓ Automated topic grouping and trend discovery
- ✓ Granular dialogue sentiment analysis
- ✓ Identification of operational bottlenecks
Track Record
Proven Commercial Delivery
Delivered solutions across government, higher education, financial infrastructure, and enterprise operations, complemented by senior technical leadership experience.
City of Sydney
Conversational service interface and digital knowledge automation streamlining municipal service navigation for residents and local businesses.
NSW Customer Service
Citizen enquiry automation and high-volume conversational routing supporting public-facing customer service channels across NSW.
Cuscal Payments & Banking
Secure communication systems and middleware connecting regulated core banking channels with high-availability transaction messaging.
Western Sydney University
Automated student enquiry channels and onboarding workflows, reducing administrative workload for academic operations.
Coca-Cola Amatil
Voice automation and interactive field service routing for regional operational teams, improving response times and dispatch accuracy.
Advisory Background
Leadership Across Regulated Sectors
Our practice leads bring over two decades of technical leadership across Australia's healthcare, banking, and public sectors:
Steered enterprise Generative AI adoption across international hospital networks; established clinical safety guardrails and evaluation frameworks.
Architected multi-channel conversational assistants serving millions of citizens across web, voice, and social channels, recognised with industry CX awards.
Delivered conversational customer experiences and automated evaluations under strict institutional data security and compliance controls.
Methodology
A Lean, 3-Stage Model
Designed to prove value rapidly without lengthy procurement cycles or administrative overhead.
Discover & Validate
We audit your workflows, identify high-leverage opportunities, and build a rapid Proof-of-Concept to validate feasibility and business value before you commit major funds.
Architect & Build
We build production systems using iterative development sprints, complete with deterministic testing guardrails, security reviews, and full code ownership handed directly to you.
Host & Govern
Managed cloud hosting, latency monitoring, cost control, and operational support ensure your solutions operate reliably and cost-effectively at scale.
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