Industrialize
Helping you launch a successful Conversational AI product which will deliver on the benefits you set out to achieve
Decades of Experience
Team members with decades of experience and careers dedicated to conversational AI
Multi-Industry Success
Conversational AI implementations from banking and retail to government
Multi-Award Winners
Recognised across multiple industries for chatbot and voice assistant implementations
Chatbot or Voice Implementation
If you don’t have the capacity, experience, resources or desire, lean on our team of experts. Whether that be a full managed voice assistant or chatbot solution, or one which we build, handover and help train your team to maintain, we work with you to ensure you avoid the pitfalls many designers/engineers are learning the hard way with industrializing a conversational AI solution.
Conversational AI Skills Resourcing
Need to build a team to execute but find it hard to find skilled or experienced resources? We can help you deliver against your preferred operating model. Our team of experts can undertake a skills assessment, hire, or train your existing staff and grow them to be your experts.
Contract Services for Conversational Design, NLP & Data Analysis
Need extra assistance with augmentation of your existing team with niche conversational AI experts? Our team of experts taught the subject of conversational design in the early 2000’s in university, have developed natural language processing (NLP) tools to streamline the continual improvement process, and rolled out data analytics platforms for conversational AI solutions across the UK, Australia and NZ.
Technology Recommendation and Procurement
Not all technology platforms are created equal. The landscape is constantly changing, and every other technology in your tech stack is now offering ‘chatbots’. We can help you navigate this confusing landscape to make recommendations on the right platform that suits your unique needs and ways of working.
Launch Readiness Assessment & Remediation Recommendations
You’ve got a voice assistant or chatbot ready to launch to the public, but you’re nervous. We’ve seen countless companies launch prematurely and endure unnecessary pain. Our experts can undertake a quick launch readiness assessment and recommend a course of action to mitigate any key risks, helping you avoid that embarrassment.
Chatbot Process Workflow Optimisation & Tools Development
Our team have been in the field of conversational AI for over 25 years. That’s a heck of a long time honing to identify technology gaps, develop tools, and design frameworks to make the entire process easier. We can help you do the same with your voice assistant or chatbot so that its ready to scale in an industrialised way.
ROI and Benefits Realisation
Many voice assistant or chatbot solutions delivered today fail to achieve any real benefit. Whether that be because the solution grew organically, or benefits weren’t defined from the get go, we can undertake a performance assessment and provide recommendations to a path of remediation.
Our Process
Assess your processes, people and technology against a standard checklist, provide recommendations to remediate and prepare for Industrialisation.
Equip your team for successful execution, or deliver voice assistant / chatbot on your behalf.
Refine processes, people and technology to ensure you’re hitting your KPIs.